Welcome to my new blog for the users of Salesforce. I have been using Salesforce for some time now. During my time using the Salesforce CRM, I have been a salesperson, salesmanager and site administrator. Because the cost of implemintation for my organization was so high, we did not have the opportunity to get training of any sort. Because of this, it fell upon me to learn the tools and pass that knowledge on to our inside and field sales personel.

In the course of learning Salesforce, I came to realize that something was missing out there. I thought that a resource was needed for everyday users to learn the ins and outs of Salesforce. I wanted easy to understand realworld examples that would help me improve my organizations best practices. This site is the result of that desire. In the future I expect to be posting my lessons, examples, thoughts and opinions on a variety of topics. I hope you will join me in learning together.

Topics I expect to cover are:

  • Leads
  • Contacts
  • Accounts
  • Reporting
  • Tips and Tricks
  • Templates
  • Mail Merges
  • Quoting
  • Products and Pricebooks
  • and whatever else comes to mind!