Tuesday, October 3rd, 2006

Daily Archive

Admin’s Corner: Some thoughts on URL Structure from “Thoughts on Salesforce.com”

Posted by Peter Mitton on 03 Oct 2006 | Tagged as: Administrators, Tips and Tricks

Great article over on Thoughts on Salesforce.com. This discussion revolves around understanding the structure of that confusing blog of text in the address bar, the Salesforce URL. So why is this important?

Well, when you get into the more advanced tips and tricks (and we will) understanding whats going on with the URL is key. From the URL we learn alot about what kind of data we are looking at in Salesforce. Armed with that information we can do things like pre-canned parameter reporting and other neat tricks. This information helps us solve a major problem, and I think the folks at Thoughts on Salesforce.com say it best.

Of course creating a quick launch button requires understanding Salesforce.com’s URL structure because Salesforce.com in their infinte wisdom has decided that Professional and Team customers are second class and don’t need access to the API because we are just not sophisticated enough to need it. (Sorry there if my sarcasm there is just a bit too obvious.)

Check out the article, its very interesting.

The First Cup of the Day: Starting My Salesforce Day - Part 1

Posted by Peter Mitton on 03 Oct 2006 | Tagged as: Sales Process, User

I spent several years as what I would call an “Outside Salesperson”. My job meant I spent my days on the road, meeting customers and trying to close business. So, in order to be successful, I spent my morning having that first cup of coffee and reviewing my plans for the day. Those plans start with the Home Tab, and so thats where we’ll start today.

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