Monday, October 2nd, 2006
Daily Archive
The Sales Process and Salesforce: Getting into the right frame of mind
Posted by Peter Mitton on 02 Oct 2006 | Tagged as: General, Sales Process
I am a big fan of Gitomer.
One of his many sayings (and I do mean many) refers to the idea that if you are going to be great in Sales (with a capital “S”), then there are certain things you need to do in order to be successful. If I might quote:
“You can only earn a commision using a sales technique, but you can earn a fortune building friendships and relationships.” -Jeffery Gitomer, The Sales Bible: The Ultimate Sales Resource, Revised Edition
And really, when you get down to it, Salesforce is just a simple (and perhaps complicated at times) tool for helping you maintain and manage those important relationships. And if you dig even further, as salespeople, we deal with a LOT of different relationships. Keeping track of those relationships can be really hard. I know when I started, I juggled a lot of different pieces of paper, day planners, business cards, presentation materials, to do lists, etc., etc., etc.
Well, Salesforce can help us make this process easier, and smoother. With the help of this tool, we can manage one of the most valuable commodities we own as a sales team, INFORMATION, and use it to our advantage.
Salesforce.com Press Release: The Customer Feedback Center from Customer Feedback Solutions, Inc. Is Now Available on Salesforce.com’s AppExchange
Posted by Peter Mitton on 02 Oct 2006 | Tagged as: News
| Salesforce.com Customers Can Now Deploy the Customer Feedback Center Directly within Their Salesforce Implementations |
| SAN FRANCISCO — September 27, 2006 — Customer Feedback Solutions, Inc. (CFS), a leading provider of on-demand customer interaction management tools, and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced the availability of CFS’ Customer Feedback Center for salesforce.com’s AppExchange. The Customer Feedback Center offers a centralized suite of Web-based Customer Interaction Management tools that provides companies with the ability to manage and measure their customers’ Website interactions and communications, creating real-time sales opportunities in Salesforce. Built on the AppExchange on-demand platform, the Customer Feedback Center is immediately available for test drive and deployment at http://www.salesforce.com/appexchange. |
Welcome!
Posted by Peter Mitton on 02 Oct 2006 | Tagged as: General
Welcome to my new blog for the users of Salesforce. I have been using Salesforce for some time now. During my time using the Salesforce CRM, I have been a salesperson, salesmanager and site administrator. Because the cost of implemintation for my organization was so high, we did not have the opportunity to get training of any sort. Because of this, it fell upon me to learn the tools and pass that knowledge on to our inside and field sales personel.
In the course of learning Salesforce, I came to realize that something was missing out there. I thought that a resource was needed for everyday users to learn the ins and outs of Salesforce. I wanted easy to understand realworld examples that would help me improve my organizations best practices. This site is the result of that desire. In the future I expect to be posting my lessons, examples, thoughts and opinions on a variety of topics. I hope you will join me in learning together.
I welcome your comments and opinions, so lets get started!
